Testimonials

We had a really good experience with Descotia and felt like they went above and beyond what a normal estate agent would do. We had quite a long and complicated process and Frank was always on call to guide us through and keep us and the seller well informed. He was a consultative estate agent and was able to think outside the box to problem solve which we found really useful (and very different from other estate agents). Frank and the team (Daniel and Cherelle) were always helpful and courteous and we always felt they went above and beyond to provide a good service. We appreciated the fact that Frank helped us out with a number of things post sale (e.g. getting the electricity and water going) which he didn't have to do. Overall a really good experience to use when buying and would imagine good to sell with too.

I wanted to document my satisfaction with the excellence and professional service I received from De Scotia, during the complex process involved in buying and selling a home. In many cases, in my opinion this was over and above the call of duty and they were always there with a steadying hand to provide encouragement and support when the road blocks occurred. This support and professional service was also reflected in that provided by all the staff that I had dealings with. Congratulations to the team on doing such a grand and successful job, and many thanks for all the laughs we had along the way.

Working with De Scotia is like being part of a family. Being a landlord can be both stressful and rewarding but it is in those challenging moments that you want an agency that really cares.

The process of renting your home can be quite stressful so the most important thing for me when choosing an agent was to receive a high level of service and understanding my needs as a client. I chose to go with De Scotia Estate Agents to manage my property after a recommendation from a friend. The process has been clear and easy from the start and I have been dealing with Cherelle who has been a delight to work with. All communication is via phone and email making it convenient for me as full time worker. I would highly recommend De Scotia if you are looking as a landlord to sell/let your home or a tenant looking to rent!

I would highly recommend De Scotia letting agency. I've been with them for 3 years and find no faults with the Service they provide. They are a very friendly, helpful and approachable Team, which takes the worry out of letting and the legalities that comes with it. Prior to using De Scotia, I spoke to many letting agencies in SE London, only De Scotia met my Needs in finding the right Clients quickly and without the stress that entails.

As a Tenant, I had a great experience with De Scotia. I couldn’t believe how responsive the team were to all of my requests and questions. The staff at the De Scotia are amazing, very helpful, friendly and understanding.

I chose De Scotia as my agent to Let and Manage my property, because a friend recommended them to me. They have proved easy to deal with and efficient. They collect the rent on time, carry-out regular and through inspections and sort out any queries quickly.

I’ve been renting for two years for the first time, and I have to say I’ve been impressed with De Scotia and the Landlord. Anytime we have had an issue it has been sorted straight away. There has always been consistent communication with De Scotia and whoever I call has always been friendly and very helpful. So thank you for making our experience good as possible while being here.

I have been particularly impressed by the professionalism of De Scotia. Your hard work, patience and sound advice have been invaluable over the years even with the most difficult or tricky tenants you have made the potentially stressful experience of being a Landlord so much easier. I am extremely grateful.

The staff at De Scotia have always provided great service to me as the landlord, sorting out issues, providing a link between myself and the tenant. They are very good at keeping an eye on the property, updating me when something is needing, but also happy to step in and assist with small things themselves, which is vital for me as I live some distance to the property. Very happy with their service in all areas.

I have been a tenant of De Scotia for over a year and I am very happy with their professionalism and service. They are very approachable and friendly and respond to any issues quickly and see it through to its conclusion. I would use De Scotia again and would highly recommend them for their quick efficiency.

I’m very pleased with De Scotia Estate Agents. Their staff is amazingly friendly, and prompt when it comes to communication with the landlord on my behalf. Always ready to help. Their rent prices are also very reasonable.

Excellent!
Frank was very helpful and provided as with all the information we needed to know when purchasing our property. Thank you

I've recently moved into my new home!
I had been searching for some time and found that many estate agents were showing me properties that didn't quite suit my needs, pictures didn't truly represent the properties when I would visit and in general, didn't seem to have my interests in mind - De Scotia was different and I was pleasantly surprised! As wide lense cameras were not used when advertising, when I went to visit my new home, there were no surprises. I worked with Daniel who was very personable and responsive - great experience and very happy in my new abode! Thanks De Scotia!

I was very pleased with the service I received from descotia when I sold my house. They always kept me updated with how the process was going and were always happy to answer any questions I had. Would thoroughly recommend.

A huge thanks to the team at Descotia for making the purchase of our new family home a pleasurable experience. From the moment we met Daniel at the property to the moment he handed me the keys a few weeks later, we were made to feel comfortable and at ease during the whole process. We knew we were in good hands and didn't feel the stresses so many other pushy agents impose on their clients. From the initial negotiations to the day of completion, Descotia really did a sterling job.
Bigger firms simply cannot compete when it comes to getting to know their clients. The independent Estate Agent is always the first and best option. I will definitely return to them when the time comes to move on. Thanks again.

I've been a private tenant with De Scotia Estate agency since April 2009. From the start it's been a very pleasant and efficient help from finding the dream home, sorting out any household issues, like plumbing and leaks and being always at hands reach even in emergency situations. This year they really helped me find my new bigger and better home when I became a single mum and no one else will even listen. I've dealt with Estate agents before but can't compare the fast and efficient friendly service I've experienced with De Scotia. Simply The best!

We chose to sell our property through De Scotia, because of the genuine, friendly attitude of the gentleman who came round to value our home. From the start they were honest and realistic and throughout the entire process worked in our best interest to get us a suitable buyer for a quick sale as needed. We would not hesitate to recommend De scotia to any of our friends or neighbours.

Descotia has been managing my rental property for the last 4 years. I've always found their service very responsive and dependable. I've no hesitation in recommending their services to my friends and family. Hoping to put another property under their management soon.

Descotia estate agent was referred to me by a trusted source for being professional, efficient and very friendly. The service I have received has been outstanding! They are currently managing two of my properties and selling a house on my behalf. I am regularly kept up to date with developments. The stress of managing a property is completely taken away. I am always greeted with a smile and a professional approach and would highly recommend Descotia to friends.

Everything that you would expect from an estate agent..great customer service.